CLARITY | CONNECTION | CONFIDENCE | EMPATHY | ASSERTIVENESS | LISTENING

• Foundations of Effective Business Communication
• The Communication Process
• Effective Business Communication Equals Confidence and Empathy
• Elements of Communication: Verbal, Written and Nonverbal Communication
• Barriers to Communication
• Confidence: believe you have the ability to communicate well
• Empathy: understand (but not necessarily agree with) other people’s point of view, ideas, opinions, and feelings

INFLUENCE WITH CLARITY OF IDEAS

Business Communication plays a crucial part in almost every aspect of your business and can boost overall performance. It is also an essential foundation for teams to be cohesive, effective and high performing. Develop the habit of establishing clarity in your way of expressing yourself in different professional settings and gain the confidence to engage a wide range of people. Enhance rapport and build connections with active listening, assertive speaking and concise writing for various work situations.