Self-Leadership Workshop is the foundation and first level and a strategic, dynamic, holistic and highly experiential journey for New Leaders, Specialists, Supervisors, Team Leads and High-Potential Individuals to inculcate the right mindset and develop skillset needed to become empowered, engaged, proactive self-leaders committed to getting results for your organization.
UNLEASH YOUR CR8TIVITY
Jumpstart Innovative Thinking
Creativity is crucial for the future and the single most important skill in the next generations. Unleash your Cr8tivity workshop explores whole-brain approach to Creativity and Innovation and will give you and your team a language and structure for developing creativity skills and managing the innovation process, to help you create value for your customers. Generate fresh solutions to problems, create new products, processes, or services & energize the team to build a Culture of Creativity and Innovation to sustain competitive advantage.
PRESENTING FOR RESULTS
Create High-Impact, Effective Presentations
Delivering your message across requires more than downloading what you know. You need to persuade, convince and compel your audience to action in the most effective way possible with clarity and objectivity. Presenting for Results Workshop can help you understand and appreciate the dynamics of an effective business presentation, its key principles, and best practices. Learn powerful presentation and facilitating techniques, methodologies, and tools focusing on adult learning principles, whole-brain thinking and utilizing multiple intelligences.
BETTER BUSINESS COMMUNICATION
Influence with Clarity of Ideas
Business Communication plays a crucial part in almost every aspect of your business and can boost overall performance. It is also an essential foundation for teams to be cohesive, effective and high performing. Develop the habit of establishing clarity in your way of expressing yourself in different professional settings and gain the confidence to engage a wide range of people. Enhance rapport and build connections with active listening, assertive speaking and concise writing for various work situations.
DELIVERING EXCELLENT CUSTOMER SERVICE
Develop and Apply Critical Skills of an Excellent Service Provider
The Customer Experience is the ultimate test for a business specially for organizations that work with people. All the critical interaction between customers and front liners create the overall impression of the company and spells a lot of difference for the business. Delivering Excellent Customer Service Workshop will help customer service professionals find fulfillment and a greater sense of value and commitment as they connect their company’s business objectives with the customers’ satisfaction. These experiences make a positive impression in the minds of current and potential customers, as well as the professionals who showcase them.